For a powerful helpdesk software S-easy

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Intern Tickets

Manage, report and measure the demands of company employees from other departments from a corporate perspective.

internal_customer
External tickets

Customer oriented approach!

Meet the demands of your customers from different communication channels. Automatically forward customer requests to relevant units/persons.

Features

We have listed the prominent features of the Seasy application below.

Create Your Teams!


As in daily work life, you can create your teams in Seasy and assign different responsibilities to each team according to their work areas.

E-mail Notifications


Stay informed and informed with email notifications! Create email notifications to keep your Client or Agents informed of upcoming events!

  • To the relevant Agents when a new ticket is opened
  • To your customer that the ticket he has opened has reached you.
  • To your customer when Agent replied the ticket

Measure Customer Satisfaction!


Do not miss Jobs 'buried' customers. When a ticket is closed, you can enable the relevant customer to evaluate the service received, thus increasing customer satisfaction.

Plan Your Periodic Works!


You don't need other programs to remind you of the work you do periodically. Ensure that tickets are opened to relevant teams on a daily, weekly or monthly basis.

Dashboard

Dashboard

Nothing will be overlooked anymore!

Dashboard gives you an overview of the current situation.

  • Monitor the agent density.
  • See pending tickets
  • Don't overlook high-priority tickets that are out of service.
  • Evaluate Agent performance weekly.

User Friendly Interface

Simple and understandable!

Thanks to its easy-to-use interface, demand tracking is easier.

  • Colorful interface.
  • Access to data according to users' authorizations.
  • Search within tickets.

Ticket list
Web APIs

Integration

Work in interaction with the outside world. Seasy helps you increase your productivity with the Web APIs it offers.

  • Convert incoming emails to tickets
  • Automatically create users with LDAP integration
  • Create ticket from your own applications via Web API.

Try Now for free!

Don't waste time trying Seasy for free!

Galery

You can find some images from the application by category below.

  • All
  • Ticket
  • Users
  • Categories
  • Dashboard
  • Teams
Dashboard

Dashboard

Categories

Category Definitions

Team List

Team Details

Team detail

Team Detail Page

Ticket list

Ticket List

Ticket detail

Ticket Details and Correspondence

Ticket Detail History

Ticket History

User List

User Definitions

User detail

User Detail

Price

Seasy offers you three different packages. You can choose the package that suits your needs and proceed to the payment page. If you are not satisfied with the product you purchased, we offer a 14-day money-back guarantee. Another advantage of the Professional package is the advantage of using the newly added features for free.

  • Agent
  • Client
  • Basic User
  • E-mail Notifications
  • File Upload
  • Ticket Work Log
  • Reports
  • Auto ticket creation from incoming emails
  • Web API Integrations
  • Scheduled Tickets
  • Satisfaction Survey
  • Database Storage
  • File Storage

Basic

$ 29.99

Monthly for 1 year
  • 3
  • 5
  • 8
  • 100 MB
  • 100 MB
Free Trial

Professional

$ 49.99

Monthly for 1 year
  • 5
  • Unlimited
  • Unlimited
  • 100 MB
  • 100 MB
Free Trial

  • Additional File Storage

Basic

$ 3.99

Monthly
  • + 100MB
Create order from within the account

Professional

$ 3.99

/Monthly
  • + 100MB
Create order from within the account
  • Agent
  • Client
  • Basic User
  • E-mail Notifications
  • File Upload
  • Ticket Work Log
  • Reports
  • Auto ticket creation from incoming emails
  • Web API Integrations
  • Scheduled Tickets
  • Satisfaction Survey
  • PrivateServer

Basic

$ 39.99

Monthly for 1 year
  • 3
  • 5
  • 8

Professional

$ 59.99

Monthly for 1 year
  • 5
  • Unlimited
  • Unlimited

Private

$159.99

Monthly for 1 year
  • 5
  • Unlimited
  • Unlimited

  • Additional Agent Account

Basic

$ 6.99

Monthly
  • +1 Agent
Create order from within the account

Professional

$ 9.99

/Monthly
  • +1 Agent
Create order from within the account

* Packages are priced for 12, 24 or 36 months. Fixed price guarantee is provided for package renewal. The tax not included.

Contact

Germany

Friedrichstraße 49, 88045 Friedrichshafen

+49 (159) 0143 59 49 (Germany)


Turkey

İstanbul Aydın Üniversitesi Teknoloji Merkezi Beşyol Mahallesi 1 . İnönü Caddesi No:38/1 Küçükçekmece/İstanbul

+90 (850) 307 95 09 (Turkey)